Refund policy

How refunds work on ComeInBooked

Refund Policy

Understanding how refunds work helps you know what to expect.

When You're Eligible for a Refund

You may receive a refund when:

  • You cancel within the free cancellation period
  • The business cancels your appointment
  • The service was not provided as described
  • You were double-charged in error
  • Refund Amounts

    Refund amounts depend on when you cancel:

    **Within Free Cancellation Period**

  • Full refund of amount paid
  • **After Free Cancellation Period**

  • Partial refund based on business policy
  • Some portion may be retained as fee
  • **No-Show**

  • Typically no refund
  • Depends on business policy
  • How Refunds Are Processed

    1. Refund is initiated within 24 hours

    2. Funds return to original payment method

    3. Processing time: 5-7 business days

    4. You'll receive email confirmation

    Where to See Refund Status

    Check refund status in:

  • Your booking details
  • Payment history in account settings
  • Email notifications
  • Disputes

    If you disagree with a refund decision:

    1. Contact the business first

    2. If unresolved, contact ComeInBooked support

    3. Provide booking details and explanation

    4. We'll review and mediate

    Still need help?

    Can't find what you're looking for? Our support team is here to help.

    Contact Support