No-show policy

Missing an appointment without notice affects both you and the service provider. Here's what you need to know.

What Counts as a No-Show

A no-show occurs when you:

Don't arrive for your appointment

Don't cancel or reschedule beforehand

Arrive significantly late (policies vary)

Consequences of No-Shows

Immediate Consequences

You may be charged the full service price

Deposits are typically forfeited

No refund for prepaid services

Account Impact

No-shows are recorded on your account

Repeated no-shows may result in:

- Required prepayment for future bookings

- Booking restrictions with certain providers

- Account suspension in extreme cases

Provider Policies

Each business handles no-shows differently:

Some charge 50% of the service price

Some charge 100% of the service price

Some may ban customers after multiple no-shows

The policy is always shown before you book.

If You Can't Make It

Life happens! If you can't attend:

1. Cancel or reschedule as soon as possible

2. Even last-minute notice is better than no-show

3. Contact the business directly if it's urgent

Disputing a No-Show Charge

If you were charged but had a valid reason:

1. Contact the business to explain

2. Provide any documentation (e.g., emergency)

3. If unresolved, contact ComeInBooked support

Tips to Avoid No-Shows

Add appointments to your calendar immediately

Set personal reminders

Enable SMS reminders

Review your upcoming bookings weekly